Application Terms and Conditions of Use
1. Who We Are
Abbott Laboratories Limited can be found at its registered office address at Abbott Nutrition, Block B, Liffey Valley Office Campus, Quarryvale, Dublin 22, D22 X0Y3 with company registration number 11542 (“Abbott”).
2. Use of the Application
2.1 These Terms and Conditions (the “Terms and Conditions”) apply to the use of the Abbott Nutrition App – Progressive Web Application (PWA) (“Application”). The Application is owned by Abbott and its licensors. This Application is for use by qualified healthcare professionals in the Republic of Ireland only. Persons who are not fully trained and qualified healthcare professionals in the Republic of Ireland should not download, access or use the Application.
2.2 By clicking the Agree button below you agree and confirm that (i) you are a qualified healthcare professional in the Republic of Ireland, (ii) you practice your profession in the Republic of Ireland, and (iii) you are about to download the Application in the Republic of Ireland. In accessing this Application, you will act in compliance with these Terms and Conditions and all applicable laws, rules, codes and regulations.
2.3 By installing or using the Application, you agree to be bound by these Terms and Conditions (and any amendments).
3. Access to the Application
3.1 Your access to the Application is subject to these Terms and Conditions which may be updated or amended from time to time without notice to users. Abbott reserves the right to terminate access in whole or in part to the Application at any time and for any reason without prior notification to you.
3.2 By accessing or using the Application, you are agreeing that you have read, understood and agree to be bound to these Terms and Conditions (and any amendments). Users are responsible for periodically reviewing these Terms and Conditions for amendments. Use of the Application after any amendment to these Terms and Conditions constitutes your acceptance to any such amendments. If you disagree with these Terms and Conditions (as they may be amended from time to time) or are dissatisfied with the Application, your sole and exclusive remedy is to discontinue use of this Application.
4. Ownership of the Application
The Application is owned by Abbott. The registered office address of Abbott Laboratories Limited is Abbott Nutrition, Block B, Liffey Valley Office Campus, Quarryvale, Dublin 22, D22 X0Y3 and the company registration number is 11542.
5. Data Charges
Neither Abbott nor its licensors shall have any liability in respect of data charges that individuals may incur in accessing the Application or the Abbott website at www.abbottnutrition.ie. The user of the Application shall have sole responsibility for the payment of all such charges howsoever incurred.
6. System Requirements and Availability
6.1 In order to use the Application, the user using the Application must have a compatible mobile phone or device, with an internet connection and that meets the minimum specifications.
6.2 The Application software version may undergo periodic updates to add support for new features and services.
7. Scope of Terms and Conditions
7.1 These Terms and Conditions apply to the use of the Application only.
7.2 In order to access some of the functionality of this Application, the user will be transferred to the Abbott Nutrition Ireland website at www.abbottnutrition.ie. The use of www.abbottnutrition.ie is subject to Abbott’s Online Terms and Conditions, which can be viewed at https://www.abbottnutrition.ie/terms.
7.3 Any personal information that you supply to Abbott when using the Application will be used by Abbott in accordance with its Privacy Policy, which can be viewed at www.abbottnutrition.ie/privacy.
8. Responsibility of Healthcare Professionals
The healthcare professional who is a user of the Application recognises and accepts that the use of the contents and/or services offered by the Application will be at its sole risk and/or responsibility. The healthcare professional agrees to use the Application and all its content and services in accordance with the law, ethical codes and these Terms and Conditions. The healthcare professional undertakes to make appropriate use of the services and/or contents of the Application and not to use them to carry out illicit activities or activities that constitute a crime, that violate the rights of third parties and/or that infringe the regulations on intellectual and industrial property, or any other applicable regulation. In particular, the healthcare professional user of the application agrees not to transmit, introduce, disseminate or make available to third parties, any type of material and information (contained data, messages, drawings, sound and image files, photographs, software, etc.) that are contrary to the law, ethical codes and these Terms and Conditions.
9. Estimation of Requirements Tool
9.1 The Estimation of Requirements Tool is developed with the kind permissions of the parties referenced through the Tool. Users of the Application are entitled to use the Estimation of Requirements Tool solely while carrying out their professional duties and are strictly prohibited from reproducing the Estimation of Requirements Tool in all forms whatsoever. Abbott does not make any representation or warranty with respect to the completeness of the Estimation of Requirements Tool and strictly disclaims all representations and warranties relating to the information, content and outcomes generated by the Estimation of Requirements Tool, whether expressed or implied, created by law, contract or otherwise. The information generated through use of the Estimation of Requirements Tool is indicative only and should not be construed as medical advice or diagnosis, all results generated through the use of the Estimation of Requirements Tool should be verified using clinical skill and judgement and other methods.
9.2 Abbott excludes all liability associated with the use of the Estimation of Requirements Tool in any particular circumstances. Healthcare professionals are strongly advised to use clinical skill and judgement in the use of the Estimation of Requirements Tool and should not rely on the results generated by the Estimation of Requirements Tool for the purposes of treatment.
9.3 Abbott hereby disclaims all liability for any loss or damage which may be suffered by any person, whether suffered directly, indirectly, immediately or consequentially, and whether arising in contract, tort (including negligence) or otherwise which arises out of, or in connection with use of the Estimation of Requirements Tool and any treatment or care decisions made by the user of the Application.
9.4 The inclusion of calculation methodology within the Estimation of Requirements Tool should not be deemed to constitute endorsement by any of the referenced copyright holders of Abbott or any Abbott products.
10. MUST Calculator
10.1 The Malnutrition Universal Screening Tool (‘MUST’) is reproduced with permission from the British Association for Parenteral & Enteral Nutrition (“BAPEN”). Abbott shall not make any representation or warranty with respect to the completeness of the ‘MUST’ and Abbott strictly disclaims all representations and warranties relating to the information and content of the ‘MUST’, whether expressed or implied, created by law, contract or otherwise.
10.2 Abbott excludes all liability associated with the use of ‘MUST’ in any particular circumstances. Healthcare professionals are strongly advised to use clinical skill and judgement in the use of ‘MUST’ and any results generated through use of ‘MUST’.
10.3 Abbott hereby disclaims all liability for any loss or damage which may be suffered by any person, whether suffered directly, indirectly, immediately or consequentially, and whether arising in contract, tort (including negligence) or otherwise which arises out of, or in connection with use of ‘MUST’ and any treatment or care decisions made by the user of the Application.
10.4 Abbott does make any representation or warranty that the ‘MUST’ used in the Application is the most current or up to date version of the ‘MUST’.
10.5 The inclusion of ‘MUST’ as part of the Application does not constitute any endorsement by BAPEN of Abbott or any Abbott products.
10.6 For more information about ‘MUST’ and BAPEN users should consult www.bapen.org.uk.
11. GLIM Criteria
11.1 The Global Leadership on Malnutrition (GLIM) is reproduced with permission from Dr. Tommy Cederholm, colleagues and Elsevier. Abbott shall not make any representation or warranty in respect to the completeness of the ‘GLIM criteria’ and Abbott strictly disclaims all representations and warranties relating to the information and content of the ‘GLIM criteria’, whether expressed or implied, created by law, contract or otherwise.
11.2 Abbott excludes all liability associated with the use of ‘GLIM criteria’ in any circumstances. Healthcare professionals are strongly advised to use clinical skill and judgement in the use of ‘GLIM criteria’ and any results generated through use of ‘GLIM criteria’.
11.3 Abbott hereby disclaims all liability for any loss or damage which may be suffered by any person, whether suffered directly, indirectly, immediately or consequentially, and whether arising in contract, tort (including negligence) or otherwise which arises out of, or in connection with use of ‘GLIM Criteria and any treatment or care decisions made by the user of the Application.
11.4 Abbott does make any representation or warranty that the ‘GLIM Criteria’ used in the Application is the most current or up to date version of the ‘GLIM Criteria’.
11.5 The inclusion of ‘GLIM Criteria’ as part of the Application does not constitute any endorsement by Dr Tommy Cederholm and colleagues of Abbott or any Abbott products.
11.6 For more information about ‘GLIM Criteria’ users should consult https://www.espen.org/files/GLIM_criteria.pdf.
12. MST Calculator
12.1 The Malnutriton Screening Tool (MST) is reproduced with permission from Dr Maree Ferguson and Elsevier. Abbott shall not make any representation or warranty in respect to the completeness of the ‘MST’ and Abbott strictly disclaims all representations and warranties relating to the information and content of the ‘MST’, whether expressed or implied, created by law, contract or otherwise.
12.2 Abbott excludes all liability associated with the use of ‘MST’ in any particular circumstances. Healthcare professionals are strongly advised to use clinical skill and judgement in the use of ‘MST’ and any results generated through use of ‘MST’.
12.3 Abbott hereby disclaims all liability for any loss or damage which may be suffered by any person, whether suffered directly, indirectly, immediately or consequentially, and whether arising in contract, tort (including negligence) or otherwise which arises out of, or in connection with use of ‘MST’ and any treatment or care decisions made by the user of the Application.
12.4 Abbott does make any representation or warranty that the ‘MST’ used in the Application is the most current or up to date version of the ‘MST’.
12.5 The inclusion of ‘MST’ as part of the Application does not constitute any endorsement by Dr Maree Ferguson of Abbott or any Abbott products
12.6 For more information about ‘MST’ users should consult Dr Maree Ferguson.
13. SARC-F Tool
13.1 The ‘strength, assistance walking, rise from a chair, climb stairs, and falls’ (‘SARC-F’) Tool is reproduced as free to use with author reference. Abbott shall not make any representation or warranty in respect to the completeness of the ‘SARC-F’ and Abbott strictly disclaims all representations and warranties relating to the information and content of the ‘SARC-F’, whether expressed or implied, created by law, contract or otherwise.
13.2 Abbott excludes all liability associated with the use of ‘SARC-F’ in any particular circumstances. Healthcare professionals are strongly advised to use clinical skill and judgement in the use of ‘SARC- F‘ and any results generated through use of ‘SARC-F’.
13.3 Abbott hereby disclaims all liability for any loss or damage which may be suffered by any person, whether suffered directly, indirectly, immediately or consequentially, and whether arising in contract, tort (including negligence) or otherwise which arises out of, or in connection with use of ‘SARC-F’ and any treatment or care decisions made by the user of the Application.
13.4 Abbott does make any representation or warranty that the ‘SARC-F’ used in the Application is the most current or up to date version of the ‘SARC-F’.
13.5 The inclusion of ‘SARC-F’ as part of the Application does not constitute any endorsement by Dr TK Malstrom of Abbott or any Abbott products.
13.6 For more information about ‘SARC-F’ users should consult Dr TK Malstrom.
14. Complaints About Abbott Products
14.1 Should you wish to report a complaint about an Abbott product please use the Contact Us function on the Application in order to send Abbott an email.
14.2 Alternatively, please call the Abbott Dietetic Freephone Helpline 1800 411 411.
15. Direct-To-Patient Samples Service
The user gets redirected to anieuhcp.my.salesforce-sites.com/SamplesIE, where samples can be ordered to be delivered within 1-2 working days. The website lists Abbott products only. You should consider all treatments that may be available to patients, in accordance with clinical skill and practice.
16. Disclaimer
16.1 Abbott will take reasonable care to ensure that the information and content on the Application is accurate, complete, up to date, and always available and does not infringe any third-party rights. However, Abbott does not guarantee that this is always the case. The Application and the content and information on it are provided on an “as is” and “as available” basis, with all faults. To the maximum extent permitted by applicable law, Abbott hereby disclaims all representations and warranties relating to the information and content on the Application, whether expressed or implied, created by law, contract or otherwise, including, without limitation, any warranties of merchantability, fitness for a particular purpose, title or non-infringement of third-party rights.
16.2 The information and content on the Application does not constitute medical advice or guidance in connection with any particular condition, and in no case do they exempt the individualised treatment of the patient by the responsible healthcare professional. Healthcare professionals should research the subject matter or consult an appropriate expert, before making decisions relating to treatment or care of any patient.
16.3 The healthcare professional users of the Application must know that the relationship is impersonal and is based on the confidence that the professional provides truthful and accurate information. Abbott is not responsible for the consequences that may arise from the fact that the professional provides false or inaccurate information during the process of registering the data. Likewise, the results obtained through the use of the Application are estimates and will depend on the information provided by the professional who performs the consultation.
16.4 The result obtained through the use of the Application is for informational purposes only and in no case supposes nor should it be considered a substitute for a professional medical opinion issued by the doctor responsible for the treatment, or the performance of the relevant diagnostic tests by the corresponding health professionals in order to determine, from said tests, an adequate treatment. The advice and approval of the responsible and qualified health professional should always be sought for any questions or queries related to medical care or before taking any action related to the care and maintenance of health. Any application or use of the information, resources, or recommendations derived from the use of the Application are under the responsibility of the healthcare professional user of the Application.
16.5 The diagnosis or treatment of any health problem should not be based exclusively on the information offered through the Application. The information provided cannot be used as a substitute for a consultation with a qualified health professional. By using the Application, the user healthcare professional assumes full responsibility and all kinds of risks regarding the pertinent use of the information obtained through said Application.
16.6 To the maximum extent permitted by applicable law, Abbott shall not be liable for the consequences, damages or actions that may arise from the misuse of the diagnosis and recommendations obtained and Abbott hereby disclaims all liability for any loss or damage which may be suffered by any person, whether suffered directly, indirectly, immediately or consequentially, and whether arising in contract, tort (including negligence) or otherwise which arises out of, or in connection with use of the Application or any treatment or care decisions made by the user, except in the case of death or personal injury resulting from Abbott’s negligence.
16.7 Abbott is not responsible, and provides no warranty whatsoever, for the accuracy, effectiveness, timeliness and suitability of any information or content obtained from third parties, including any hyperlinks to and from third-party websites.
17. Your Use
17.1 By using the Application, you agree:
(a) not to disrupt, amend or intercept information posted on the Application;
(b) not to attempt to circumvent any security features of the Application; and
(c) to abide by all applicable, national and international laws, rules and regulations.
17.2 You must:
(a) not use the Application in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these Terms and Conditions, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, such as viruses, or harmful data, into the Application or any operating system;
(b) not infringe our intellectual property rights or those of any third party in relation to your use of the Application (to the extent that such use is not licensed by these Terms and Conditions);
(c) not transmit any material that is defamatory, offensive or otherwise objectionable in relation to your use of the Application; and
(d) not use the Application in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users.
18. Availability
Abbott will use reasonable efforts to make the Application available 24 hours a day, 7 days a week. However, Abbott cannot guarantee this and takes no responsibility for any loss or damage that occurs due to an interruption of access to the Application. Abbott may interrupt the Application for maintenance reasons and will endeavour to provide reasonable notice of any planned events.
19. Intellectual Property
19.1 The information, content and graphics published on the Application (the “Information”) are owned by, or licensed to, Abbott. Permission to use the Information is granted, provided that: (i) the above copyright acknowledgement appears on all copies; (ii) use of the Information is for informational, non-commercial healthcare or personal use only; (iii) the Information is not modified in any way; and (iv) no graphics available from the Application are used separate from the accompanying text. For all other uses of the Information or any Abbott trademark, trade names or trade dress Abbott’s prior written authorisation is required. Users are required that they are strictly prohibited from reproducing the Application and/or Estimation of Requirements Tool in all forms whatsoever. Except as permitted above, no licence or right, express or implied, is granted to any person under any patent, trademark or other proprietary right of Abbott.
19.2 Portions of the Application may include material provided by third parties, in which intellectual property rights subsist (“Third Party Materials”). The licensors of such Third-Party Materials retain all of their respective right, title, and interest in and to such Third Party Materials. The Application may include or incorporate third party software components that are generally available free of charge under licenses granting recipients broad rights to copy, modify, and distribute such components (“Open Source Components”). Although the Application is provided to you subject to these Terms and Conditions, nothing in these Terms and Conditions will be deemed to prevent, restrict, or otherwise prevent or restrict you from separately obtaining and using such Open Source Components under the applicable third party licenses or to limit your use of such Open Source Components thereunder.
20. Privacy and Security
20.1 Abbott is committed to safeguarding your privacy. Abbott does not collect any person information when the Application is stored. Information relating to usage of the Application is available to Abbott on an anonymised basis.
20.2 It is your responsibility to ensure that the device used to access the Application, is adequately secured and protected against malicious software or access by unauthorised persons. To the maximum extent permitted by applicable law, Abbott shall not be liable for any direct, indirect, special, incidental, or consequential damages (including lost profits, whether arising directly or indirectly) suffered by any person as a result of interception or unauthorised access to their personal data, even if Abbott has previously been advised of the possibility of such damages.
20.3 While Abbott does not need any location information due to technical constraints the Adobe Analytics solution embedded in the Abbot Nutritional App automatically collects location data at a city level.
21. Limitation of Liability
21.1 Abbott does not assume any liability for the materials, information and opinions provided on, posted to, or otherwise available through, this Application. Reliance on these materials, information and opinions is solely at the user’s own risk. Abbott disclaims any liability for injury or damages resulting from the use of the Application, or the content contained thereon to the fullest extent permitted by applicable law.
21.2 This Application, the site content, and the products and services provided on or available through this Application are provided on an “as is” and “as available” basis, with all faults. In no event shall Abbott, or its subsidiaries, affiliates, vendors, or their respective directors, licensors, employees or agents (“Abbott Parties”) be liable for any damages of any kind, under any legal theory, arising out of or in connection with your use of, or inability to use, the Application, the Application content, any services provided on or through this Application or any linked website, including any special, indirect, punitive, incidental, exemplary or consequential damages. Except in the case of death or personal injury caused by their negligence, Abbott and the Abbott Parties hereby disclaim, to the maximum extent permitted by applicable law, liability for any loss or damage which may be suffered by any person, whether suffered directly, indirectly, immediately or consequentially, and whether arising in contract, tort (including negligence) or otherwise which arises out of, or in connection with: (i) use of, or inability to use, the Application; (ii) use of information or content on the Application; (iii) any services provided on or through the Application; and (iv) interception or unauthorised access to personal information submitted to the Application, including, without limitation, the following categories of loss or damage, whether or not Abbott has been advised of the possibility of such loss or damage:
(a) loss or corruption of data;
(b) loss of profits;
(c) loss of anticipated savings;
(d) loss of business opportunity;
(e) loss of goodwill;
(f) loss of reputation; and
(g) special damage.
22. Terminating Access to the Application
22.1 Abbott may end your rights to use the Application at any time by contacting you if you have broken these Terms and Conditions in a serious way. If what you have done can be put right Abbott will give you a reasonable opportunity to do so.
22.2 If Abbott ends your rights to use the Application:
(a) you must stop all activities authorised by these Terms and Conditions, including your use of the Application.
(b) you must delete or remove the Application from all devices in your possession and immediately destroy all copies of the Application which you have and confirm to Abbott that you have done this.
23. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Ireland. Any dispute arising under these Terms and Conditions and shall be subject to the exclusive jurisdiction of the courts of the Republic of Ireland.
24. General
24.1 You agree that these Terms and Conditions describe the entire agreement between you and Abbott with respect to this Application.
24.2 Abbott reserves the right to update, amend or vary these Terms and Conditions from time to time.
24.3 Abbott may transfer its rights and obligations under these Terms and Conditions to another organisation.
24.4 You may only transfer your rights or your obligations under these Terms and Conditions to another person if Abbott agrees to this in writing.
24.5 These Terms and Conditions are between you and Abbott. No other person shall have any rights to enforce any of its terms.
24.6 Each of the paragraphs of these Terms and Conditions operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
April 2025 IE-N/A-2500015